Effective September 8, 2026
This policy explains what information BathroomVanitiesOutlet.com collects, why, who we share it with, and the choices you have. BathroomVanitiesOutlet.com is operated by Smash Inventory Solutions, LLC, 5120 Old Ellis Pt, Suite C, Roswell, GA 30076.
The Short Version
- We do not sell your personal information.
- We do not share it for cross-context behavioral advertising.
- Marketing email is opt-in only, and every message has an unsubscribe link.
- We never see or store your full card number.
Information We Collect
Information you give us: name, email address, phone number, billing and shipping addresses, order details, account password (stored encrypted), and anything you send us in an email or chat message.
Payment information: card details are collected and processed by Authorize.Net. We do not receive or store your full card number.
Information collected automatically: IP address, browser and device type, pages viewed, referring site, approximate location derived from IP address, and cookie identifiers. We also use session replay, which records your interactions with our pages — see Analytics below.
Trade account applications: business name, tax identification number, and business documents you upload for verification.
How We Use It
- To process, ship and support your orders
- To communicate with you about an order, return or warranty claim
- To screen orders for fraud
- To send marketing email, where you have opted in
- To understand how the site is used and improve it
- To meet tax, accounting and legal obligations
Who We Share It With
We share personal information with service providers who perform functions on our behalf, and only as needed for those functions.
| Who | What they receive | Why |
|---|---|---|
| James Martin Vanities and other manufacturers | Your name, shipping address and phone number | Products ship directly from the manufacturer warehouse to you |
| Authorize.Net | Payment card details, billing name and address | Payment processing |
| Worldwide Express / SpeedShip and freight carriers | Name, shipping address, phone number | Freight booking and delivery |
| Brevo | Email address, name, order details | Order emails and, with your consent, marketing email |
| FraudLabs Pro | Order details, IP address, email, billing information | Fraud screening |
| Google (Analytics and Tag Manager) | Browsing behavior, device information, approximate location | Site analytics |
| Microsoft Clarity | Session recordings, click and scroll behavior | Understanding how visitors use the site |
| Tidio | Chat messages and anything you type into chat | Live chat support |
| Hostinger | All site data at rest | Hosting |
We may also disclose information where required by law, to enforce our Terms, or in connection with a sale or transfer of our business.
Analytics, Cookies and Session Replay
We use cookies and similar technologies to keep your cart and session working, remember your preferences, and understand site usage. You can control cookies through our cookie banner and your browser settings. Essential cookies cannot be disabled — the site will not function without them.
Microsoft Clarity records how visitors interact with our pages, including mouse movement, scrolling and clicks. Clarity is configured to mask text input, so information you type into forms is not captured. Clarity retains recordings on its own schedule, which we do not control.
We use Google Tag Manager to manage these tags. Depending on what is active, this may include Google Analytics, Google Search Console and Merchant Center integrations, and in future, advertising and conversion measurement tags. If we begin using advertising tags that share information for cross-context behavioral advertising, we will update this policy and provide an opt-out before doing so.
Marketing Email
We only send marketing email to people who have opted in. Every marketing message includes an unsubscribe link. Unsubscribing is immediate for marketing, but we will still send transactional messages about your orders — confirmations, shipping notices and return updates — because you need them.
Your Choices and Rights
We extend the following rights to all our customers, regardless of where you live:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to fix inaccurate information
- Deletion — ask us to delete your information, subject to the limits below
- Opt out of marketing — unsubscribe at any time
- No discrimination — exercising these rights will never affect your pricing or service
To make a request, email legal@bathroomvanitiesoutlet.com. We respond within 45 days and may need to verify your identity first.
A limit on deletion worth knowing: we cannot delete records of completed transactions. Tax and accounting law requires us to keep them. If you ask us to delete your information, we remove your account details and marketing data and retain order records as required by law.
How Long We Keep Things
- Order records — 7 years, for tax, accounting and warranty purposes
- Account information — while your account is open, and for a reasonable period afterward
- Marketing contacts — until you unsubscribe. We keep unsubscribed addresses on a suppression list specifically so we do not email you again
- Analytics and session recordings — on the retention schedules of the providers above
Security
We use encryption in transit, restrict access to personal information, and never store full payment card numbers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children
This site is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will delete it.
Changes
We may update this policy. The effective date above shows when it last changed. If we make a material change to how we handle your information, we will make that clear.
Contact
Privacy questions and requests: legal@bathroomvanitiesoutlet.com
Smash Inventory Solutions, LLC, 5120 Old Ellis Pt, Suite C, Roswell, GA 30076
(877) 777-1948